Every customer should is treated by manufacturer, distributor, tradesman with the appropriate care. It is known however, that many before company with the larger commitment, larger expenditure exerts one and him the centers treats „large” customers. In the sector served by Company A  they are this the government customers (government agencies) of individual states. These Agencies belong however to thin customers. Many his cents and distributors exerts himself about this type government orders. The intergoverment co-operation, they bore fruit getting involved many countries in the reconstruction and the extension of the infrastructure signing numerous contracts and agreements. The good examples of this type  the building of the harbor and concrete contracts in Lagos, the building of devices infrastructure in Peru, Vietnam, India, Turkey, Malaysia, Egypt, Sudan and many different countries. The company Company A SA won in the minimum  years many auctions in energetistic trade for the national boards of energetics and telecommunication. International financial organizations the large ploughland play near choice of the tradesman of machines, devices, complete objects infrastructure (on the example World Bank, EBRD, EBI). These institutions can show tradesmen group or concrete the tradesman of these products and services. This is the characteristic feature of the customers this group that the company-exporter has larger safety and guarantees appropriate in the incident of customers and contracts this type  the financial of the given contract. The company Company A  from he is about twenty years present on the market energetistic Turkey - he is about 25% energy in this country delivers recipient thanks to devices to  been enough by Company A Second - not less customer’s essential group - private companies (called retail customers sometimes)create. Their strength is somewhat smaller than government customers. One taking under the attention the scale of the turns of the customers this group, can accompany, that obtainment 20, 30 or 40 % turns in the foreign trade are even special „game” worth of many stare customers this group you belong to serve and give them the satisfaction from  these with them trade transactions.

To exchanged customers two the main groups exporters products and services, in this also the company Company A , they reach through four distributors the main groups:

- foreign private companies (importers),
- the company own Company A  (for the border),
- private companies and different distributors.
- remaining customers.

The exporters of products (on the example the company Company A ), thanks to contained contracts with foreign companies interesting oneself the distribution of the definite groups of products, they co-ordinate between themselves following
the trends of the co-operation:

- the assortment of the articles and services which will be sold on the definite market
- the level of the prices which you should bear so that he satisfies the making an appointment sides of the contract
- the principle of the distribution - together, on example with the qualification of the rights of exclusive rights,
- the level year - old turns, which should reach the given importer (distributor).

The introduced conditions of the co-operation of Company Au  they concern with private foreign importers he will play the sale on stew-pans mainly of cables and engines electric.

Second essential way of the attainment to potential customers fir  we Company A  there are the companies the own which became puts in such the ice float, how Great Britain, France, Germany, Austria, USA, India. Thanks the suitable capital part and possession of own management at these companies the company Company A  to control maybe to have the decisive influence on:

- the kind of contained contracts,
- the level of got prices and turns,
- the directions of the possible market expansion,
- efficiency of contained contracts.

The next way of the attainment to potential foreign customers Company Au  they are remaining distributors. This marks this group „customers” that there are comparatively a lot of they, varied companies are this (from he has  to average), they with the import of varied assortments (on the example of the wire, engines, electric equipment).

Jan
09
Filed Under (Styles of negotiations, Methods) by admin on 09-01-2008

This is some of tacticses:
-    the tactics of the incomplete proxy - the lack of the full (actual or apparent) proxy can be the trump and bring the advantages to the negotiator.  In . tactics this  the  negotiator they get . psychological engaging oneself second side in the already reached agreement and this fact uses to get the acceptance of additional demands. The tactics of the incomplete proxy is used in the delay aim and gaining on the time often, what there is one’s kind the form of the psychical pressure near the existing definite time on the signature of the contract.
-    let’s meet in the half of the road - this is the used tactics both by experienced negotiators how and total novices. When experienced negotiators use this tactics they pass the matter from this that their position is weak under in relation to content-related and they want the discussion to avoid on the subject of the details of the offer. Novices however apply this tactics, because they are not prepared essentially to conversations often. Not knowing or not understanding the enemy position they accept this tactics as the natural solution.
-    plucking - this is applied the tactician in the final part of the negotiation. As soon as the agreement was already reached, the negotiator demands suddenly additional, in proportion to small concessions. Tactics this is usually very often effective, and the psychical fatigue is the cause of this especially then, when negotiations were difficult
and exhausting.
-    the good policeman / the bad policeman - the name descends from examinations made by the police. Tactics this rises various less or more sharp variants. Delimitation of the so-called bad policeman is one of subtler variants that are the person which takes the voice when negotiations do not move after partners thought. He this „bad policeman” explodes anger then and puts out additional demands under the threat of the break of the negotiation. As soon as negotiations move for us to the front the voice favorably the „good policeman” takes. The version relating the negotiation on the beginning by the „bad policeman” is more sharp variant of this tactics - the first negotiator who begins negotiations from the performance of the hard offer together with threats, aggression and the lack of any desire of concessions, and then through second negotiator introduction - the „good policeman” obtainment of the agreement through the achievement of quick concessions is whose task.
-    the resignation of the offer - belong to one of more difficult tacticses and he is applied with the result near the tests of the bringing to the end of the negotiation which last excessively often. Withdrawing the offer, what they already communicated to which side, we restore in this way to the order the second side which tries to get better conditions still. Behavior such in the reality brings negotiations to the end simultaneously.
-    the wolf in the sheep skin - tactics called „the inspector Colombo Method” from way and the style of his working often. Experienced negotiators introduce as inexperienced persons, and then seem on more experienced skill, second side. Working such is disarming and elimination of the natural instinct of hardness and the ruthlessness of second side causes.
-    the empty wallet - this is the tactician the way of the obtainment of the price concession. She depends on the emphasis the desire the accomplishment the purchase, which can not however be realized in the relationship from: insufficient – finding of the solution of this situation budget, instructions from superior, the difficult situation of etc. company in this moment the task of selling becomes.
-    sell cheap - win the reputation - this joins the tactician
with novices in the business. Second side uses situation such often to get how the best offer for oneself. Sell on the principle cheap, and the same win experience and reputations. The buyer creates the impression that letting him the chance on the development of the business he does a favor, to the novice
and enlarged profits in the future.
-    the shocking offer - he consists in proposing by the negotiator of the completely absurdly unreal offer. Shocking and constraint of second side to revising its position is the aim of this tactics.
-    accept or throw aside — the tactics one this can introduce as follows; „this is my offer or you accept her, or are not any agreement”. Tactics this is received as the symptom of arrogance often and negotiating in the bad belief.
this the politician of accomplished acts is also called the tactics the Tactician „pretending naive” he consists in this that what he lies in his business without the consultation with second side and waits for her reaction then using her does. The lack of reaction from second side marks the acceptance simultaneously, and now the fact, that the aim was reached. The politics of accomplished acts is applied in the latter part of the negotiation the most often, when negotiators and send the ready contract with altered somewhat earlier settled conditions.

Negotiations in the society of the free economic market appear everywhere - the game of economic strengths does not depend on the central decisions of the people narrow group but from activities, enterprise all working on the market of subjects, companies. Negotiates mutual positions and dependence, containing alliances and the great area of activity of the managers of current time’s contracts hugs. He matters strong and weak sides, he matters size and the littleness of undertaken workings, he matters quality and conscientiousness, reasonable and wise long-wave workings in the place of irrelevant plans, more important knowledge than the simplicity of the production, undertaken independently decisions in the place of  listening the recommendations. All is internationalizing the Polish economy.