The company Company B they tie the special weight to the procedure of the offer for foreign customers. The assurance is the aim of the procedure that the customer needs will be recognized correctly, definite and supplied documentary evidence, however the offer which will be directed stay to him will contain essential elements.
The manager of trade and the manager of the of the export the essential part have to the fulfillment not only during the realization his procedure but also the boss of tool - house, the boss of the centre of the production and the boss of the logistics.
Is the manager of the trade of the company Company B responsible within the of this procedure to:
- the realization of the review and the concompanyation of the individual offer;
- supervision over the periodical analysis of register ofer foreign customers asks;
- co-ordinating contacts with the customer.
Does the boss of the tool - house of the company Company B answer too:
- the study of the project of the trade contract;
- the performance of the project of the contract to the review by the general manager;
- the realization of the review and the concompanyation of the individual offer;
- co-ordinating contacts with the customer.
Does the boss of the centre of the production of the company Company B answer too:
- the opinion of the terms of the realization of delivery from the side of productive possibilities;
- acceptance or proposing the change of the deadline of the realization of the delivery;
- concompanyation in the form review of the contract of the deadline “party to the realization”. Registration this is the concompanyation of the acceptance “deadline of the realization” the passed by the manager of the export.
Does the boss of the Logistics of the company Company B answer too:
- the opinion of the terms of the realization of delivery from the side of the protection of the production in materials and materials;
- acceptance or proposing the change of the deadline of the realization of the delivery;
- the written concompanyation of the review of the contract - co companying, that the realization of the production is safe in materials and materials.
Does the manager of the of the export of the company Company B answer to:
- the accepting and the preliminary opinion of the question of offer on catalogue and prototype articles;
- registers the question offer in the register asks offer foreign customers and his the periodical analysis under in relation to correctness and the agreement of records concompanyed the dated signature;
- the performance the manager the trade of the project of the individual offer to review and concompanyation;
- the dispatch concompanyed offer to customers.
The registration of the question follows within the of the realization of this procedure first offer received in the result of the marketing activity and contacts with potential customers. The manager of the of the export records every question offer on catalogue and prototype articles or the realization of service in register offer foreign customers asks
The review of the question follows the offer which they are classified according to the following groups of articles:
- catalogue articles,
- prototype articles (produced on the order).
- the study of the general offer for the foreign customer on catalogue articles begins from the opinion of the complete of the question of the offer customer made by the manager the of the export. So now the correct question offer should contain: name and the customer address, the qualification of type and the name of the article, the foreseen deadline of the delivery and her size. The folded general offer the manager of the of the export directs whose study becomes the customer on the question offer then.
- The General offer should contain:
- the name of the company and address;
- the name of the customer to who the General offer is steered;
- the base of the delivery,. the conditions the dispatching of goods on which will happen;
- conditions the payment, which should define, accounts will happen in what currency between sides, in what the way and in
what time (deadline) the pay will happen;
- the deadline of the delivery which should be real, adapted to payment, the centre of transportation etc .like.;
- the name of goods,. the settlement of his kind. Added to the offer samples or examples, technical records, drawings, dimension drafts or technical catalogues can inform about the kind of goods;
- the quantity of goods, definite in arts or the different individuals of the measurement passed in the metric or inch system. The weight is defined brutto separately and net;
- additional conditions relating to the way of marking goods, packaging and alternatively different elements of goods;
The manager of the of the export emits the form in the aim of the study of the individual offer the review of the contract and he passes on him to the boss of the centre of the production which after executing the analysis turns on in the process of the study of the offer the constructional section.
If the modification requires existing article this, the boss of the centre of the production they together appoint ad hoc the projects team which can consist of constructor, master and the representatives of supply, marketing and production with the main constructor. The team makes the review of the customer requirements under in relation to the complete of data, the possibility of realization, profitability, and the necessity of possible purchases.
In the result of the positive review of the customer requirements, the projects team prepares economic foundations.
The projects team works out the offer for the customer on the basis of economic foundations. The offer, after co companying by the main constructor and the boss of the centre of the production, is passed on the of the export to the manager. The worked out project of the individual offer the manager of the of the export together with the review of the contract represents to the realization of review and concompanyation by the manager of trade with the form. The offer is recorded in the register offer foreign customers asks, copy activated in the section of marketing after co companying, and the offer sent to the customer.